Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to riccartonflorist.nz and Flowers in the City and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Flowers in the City include riccartonflorist.nz and RC. The FITC website is an E-commerce site. By using the FITC website, you consent to the data practises described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, FITC may collect personally identifiable information, such as your:
-First and Last Name
-Mailing Address
-Email Address
-Phone Number
If you purchase RC’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
FITC may also collect anonymous demographic information, which is not unique to you, such as your:
-Age
-Household Income
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
FITC collects and uses your personal information to operate its website(s) and deliver the services you have requested.
FITC may also use your personally identifiable information to inform you of other products or services available from FITC and its affiliates.
Sharing Information with Third Parties
FITC does not sell, rent or lease its customer lists to third parties.
FITC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to RC, and they are required to maintain the confidentiality of your information.
FITC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on FITC or the site; (b) protect and defend the rights or property of RC; and/or (c) act under exigent circumstances to protect the personal safety of users of RC, or the public.
Tracking User Behaviour
FITC may keep track of the websites and pages our users visit within RC, in order to determine what FITC services are the most popular. This data is used to deliver customised content and advertising within FITC to customers whose behaviour indicates that they are interested in a particular subject area.
Facebook Pixel is used to track where Facebook Users are going to on the site. This is used to assist in tracking traffic from targeted Facebook Ads. Google Analytics is used to track general user engagement as well as where and what people are searching for on the website.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by RC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the FITC website.
Use of Cookies
The EC website may use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise FITC pages, or register with FITC sites or services, a cookie helps FITC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same FITC website, the information you previously provided can be retrieved, so you can easily use the FITC features that you customised.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the FITC services or websites you visit.
Additional Information:
Security of your Personal Information
FITC secures your personal information from unauthorised access, use, or disclosure. FITC uses the following methods for this purpose:
-SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorised access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
FITC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Disconnecting your FITC Account from Third Party Websites
You will be able to connect your FITC account to third party accounts. BY CONNECTING YOUR FITC ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time. Users may learn how to disconnect their accounts from third-party websites by visiting their “My Account” page.
E-mail Communications
From time to time, FITC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from FITC or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from RC, you may opt out of such communications by clicking on the UNSUBSCRIBE button.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
FITC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
FITC welcomes your questions or comments regarding this Statement of Privacy. If you believe that FITC has not adhered to this Statement, please contact FITC at:
Flowers in the City
Email Address: